Refund Policy for KP Self-Storage

Effective Date: 8-14-2025

At KP Self-Storage, we strive to provide a clear and fair refund policy to our customers. Please read the following terms carefully.

1. Rent Refunds

Storage unit rent is non-refundable once payment has been processed and access has been granted.

• We do not prorate or refund partial months. If you vacate your unit early, the remaining days in your billing cycle are not refundable.
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2. Reservation Fees

• Any reservation or administrative fees paid to hold a unit are non-refundable, unless KP Self-Storage is unable to fulfill your reservation.
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3. Special Circumstances

• Refunds due to billing errors or duplicate payments will be reviewed and processed within 5–10 business days.
• If you believe you were charged in error, please contact our office immediately.
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5. Contact

For questions or refund requests, please contact us:

Phone: (618) 201-5732

Email: klingenbergproperties@gmail.com